BLACK FRIDAY TERMS & CONDITIONS

BLACK FRIDAY TERMS & CONDITIONS

All sale prices will be displayed, and no additional discount code will be needed. We will not be able to offer refunds or store credit for any price differences on past orders, regardless of how recently the order was placed. Likewise, we cannot honour the sale price after the promotion ends on the 2nd of December 2024. This sale is valid only for new orders placed within the specified dates and times.

  • Other discount codes cannot be combined with the Black Friday Sale. These are only applicable to full-priced items.
  • The Free Shipping on orders over $200 does not apply during sale period.

RETURN POLICY

  • Items purchased during the Black Friday Sale are considered final sale unless found faulty by our Returns Team. Our warranty policy remains in effect during the sale period.
  • No returns, exchanges (except size exchange), or store credits will be offered for any reason.
  • Stock levels are limited, and we cannot hold items for you. Please refer to our online size guide to ensure the best fit before purchasing: https://www.matuse.au/pages/sizing-chart-fit-guide
  • If you believe you have received a faulty item, contact our customer care team at info@onboardindustries.com.au within 48 hours of delivery, providing photos of the defect and your order number. If the item can be replaced and is in stock, we will provide a replacement. Refunds will only be issued if the item cannot be repaired or replaced.