The use of this site is governed by the policies, terms and conditions set forth below and your rights under the Australian Consumer Law. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order with Matuse Australia indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms and conditions included with any purchase order, whether or not such terms and conditions are signed by Matuse Australia. Matuse Australia reserves the right to make changes to this site and these terms and conditions at any time, without notice.


We keep on top of our inventory levels as closely as possible. There may be rare occasions (on any given item) where a customer may purchase an item that is temporally out of stock. In this case, we shall contact the customer immediately and give an estimated time of arrival, if they are happy to wait that’s great. On the occasion that the customer does not wish to receive the item any more due to the wait, we will refund the purchase price (and any shipping costs) immediately.


The expected normal delivery times from your item/s once they have left our warehouse are:

  • 3-4 business day to the Sydney Metro Area; and
  • 5-10 business days to the rest of Australia (dependent upon region).

If you have any questions, please don't hesitate to contact us via our contact page. The delivery times provided by Matuse Australia are estimates only. Matuse Australia will not be held accountable for late deliveries or loss or damage relating to late deliveries. 


Matuse Australia reserves the right to cancel, at any time before delivery and for whatever reason, an order that has been placed by a customer. 

Goods ordered that are subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted can be cancelled at any time.


Matuse Australia strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither Matuse Australia, nor any employee or representative of Matuse Australia will be liable for damages arising from the use of this website or the products sold here.